FAQ Category: <span>General</span>

All price-offers are determined by lawyers independently in accordance with their knowledge and professional experience. All price-offers are given in euro. When receiving price-offers from lawyers be aware that the prices for legal services are evaluated by lawyers in accordance with the scope of the question, details, sequence, court practice and applicable laws. It is […]

Whenever you try to confirm your request for legal advice or add a new credit card to your account, you might be asked to authenticate the payment with your bank via a pop-up screen. This protocol is part of Strong Customer Authentication (SCA), a new regulation for the European Economic Area requesting banks and payment […]

If you would like to close your account and delete your data (this process can not be reverted) please contact us using the contact form below and we will assist you in closing your account. For more information on how we handle your personal data and the GDPR compliance please refer to our privacy policy […]

LEGID’s Dispute Resolution systems protect you against scams, fraud or sub-par quality services. Meeting a client or lawyer on LEGID App, but choosing to conduct your transaction outside of the platform is called circumvention. This is a serious violation of our Terms of Use as well as a practice that leaves both parties without any […]

You must be over the age of 18 and have an active Internet connection to apply. Please note that not all applications may be approved and all account registrations are subject to review. Any account closures or suspensions are decided on a case-by-case basis by our Quality Control team to ensure that all users get […]

LEGID protects you against services that do not meet our strict standards of quality. You can submit a Dispute Request to the LEGID App team if you are unhappy with the services provided to you. Our dedicated Quality Control partners will review your case and make a fair and impartial judgement based on circumstances around […]

Confidentiality At LEGID, your cases are dealt with by legal professionals. Any communication between a lawyer and a client is confidential, subject to the attorney-client privileges and is protected by law. This applies both to past, prospective and actual clients of a lawyer. Data encryption To help protect from data breaches and eavesdropping, we encrypt the data […]

1. When asking a question, please make sure you describe the legal issue in detail and, if possible, in a correct sequence of events 2. Try to use simple language and be as clear as possible 3. Be polite and remember: the better you describe your legal issue, the better the answer you get

In simple words, KYC (Know Your Client) is a process used to demonstrate that individuals are, who they say they are and live where they say they live – verify their identity. KYC is not always required to answer a customer’s enquiry, however in certain cases local law obliges lawyers to perform KYC procedure before […]

All lawyers at LEGID are certified and verified professionals that go through a thorough verification process. Our Quality Control partners across the Baltics and Poland review every lawyer’s identity and qualifications to ensure that they meet our strict standards.